Privacy Policy for Digiverse.mu
Effective Date: May 1st, 2025
At Digiverse.mu, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Mauritian data protection laws.
1. Who We Are
Digiverse.mu
Email: [email protected]
Address: Royal Road, Rose Belle, Mauritius
2. What Data We Collect
We may collect and process the following types of personal data:
- Identity Data – name, username, or similar identifiers
- Contact Data – email address, phone number
- Technical Data – IP address, browser type, time zone setting, operating system
- Usage Data – information about how you use our website
- Marketing and Communications Data – your preferences in receiving marketing from us
3. How We Collect Your Data
We collect your data through:
- Direct interactions (e.g. filling out a contact form, subscribing to a newsletter)
- Automated technologies (e.g. cookies, analytics tools)
- Third parties (e.g. advertising networks, analytics providers)
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Your consent
- Performance of a contract with you
- Compliance with a legal obligation
- Pursuit of our legitimate interests, provided your interests and rights do not override them
5. How We Use Your Data
We use your personal data to:
- Respond to inquiries
- Provide and maintain our website
- Improve user experience
- Send newsletters or marketing materials (if you have opted in)
- Comply with legal obligations
6. How We Share Your Data
We do not sell your personal data. We may share it with:
- Service providers (e.g., web hosting, analytics, email delivery services)
- Law enforcement or regulatory agencies if required by law
- Affiliates or business partners (if applicable, and with proper safeguards)
7. International Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards (e.g., Standard Contractual Clauses).
8. Data Retention
We retain your personal data only as long as necessary for the purposes we collected it for, including to satisfy legal, accounting, or reporting requirements.
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Object to processing or request restriction
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at: [email protected]
10. Data Security
We implement appropriate technical and organizational security measures to protect your personal data.
11. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences via your browser settings or our cookie banner.
12. Changes to This Policy
We may update this policy from time to time. We encourage you to review it periodically. Material changes will be communicated clearly on our website.
13. Contact Us
For any questions or concerns about this policy or how we handle your data, please contact:
Data Protection Officer
Email: [email protected]
Phone: +230 57665375